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Staying Safe in Student Accommodation: A Complete Guide

Updated: Aug 15

Student accommodation should be somewhere you can sleep, study and relax without feeling unsafe.

Whether you live in university halls, private student accommodation or a shared house, safety depends on two things:

  1. The accommodation provider meeting its responsibilities.

  2. Residents following sensible precautions and reporting problems promptly.

Most safety measures are simple:

  • Locking doors and windows

  • Knowing the fire procedure

  • Keeping escape routes clear

  • Using electrical equipment correctly

  • Checking alarms

  • Protecting your keys

  • Being careful about who enters the building

  • Reporting repairs and suspicious behaviour

  • Knowing who to contact in an emergency

This guide explains how to protect yourself, your flatmates and your belongings throughout the academic year.

Important: Safety requirements and housing law differ across the UK. Follow the rules for your building and seek advice from your university, students’ union, local council or housing adviser when you believe your accommodation is unsafe.

Student Accommodation Safety at a Glance


Every day

  • Lock your bedroom door.

  • Lock external doors and accessible windows.

  • Do not allow strangers to follow you into the building.

  • Keep valuables away from windows.

  • Keep corridors and fire exits clear.

  • Use safe chargers and electrical equipment.

  • Do not leave cooking unattended.

  • Report broken locks, alarms and lights.

  • Tell somebody when you feel unsafe.


Before going out

  • Close windows.

  • Lock doors.

  • Put valuables out of sight.

  • Switch off suitable appliances.

  • Check that cooking equipment is off.

  • Take your keys.

  • Plan how you will return safely.


In an emergency

  • Get away from immediate danger.

  • Raise the alarm.

  • Follow the building’s emergency procedure.

  • Call 999 or 112 when somebody is in immediate danger or a crime is in progress.

  • Call 101 or report online for a non-emergency police matter.

  • Contact university security or accommodation staff.

  • Do not return until emergency services or authorised staff say it is safe.


Who Is Responsible for Student Accommodation Safety?

Safety is shared, but not every responsibility belongs to the student.


The accommodation provider’s responsibilities

Depending on the property and legal arrangement, the university, halls provider or landlord may be responsible for:

  • Safe gas installations

  • Safe electrical installations

  • Working smoke and carbon monoxide alarms

  • Fire-safety measures

  • Secure structure and external doors

  • Heating and hot water

  • Essential repairs

  • Appropriate HMO licensing

  • Safe furniture and appliances it supplies

Private landlords must ensure gas and electrical equipment is safely installed and maintained. In England, landlords are also required to provide specified smoke and carbon monoxide alarms. Larger HMOs require additional fire-safety measures.


Your responsibilities

Residents are normally expected to:

  • Take reasonable care of the property

  • Report defects

  • Follow fire and security rules

  • Keep access routes clear

  • Avoid damaging alarms or safety equipment

  • Use appliances responsibly

  • Lock the accommodation

  • Act responsibly towards other residents

You should not attempt dangerous repairs or accept responsibility for work that legally belongs to the landlord.

Read Student Accommodation Contracts Explained to understand how responsibilities are divided.


Know Your Emergency Contacts

Save important contact details before you need them.

These may include:

  • 999 or 112 for emergencies

  • 101 for non-emergency police matters

  • University security

  • Hall reception

  • Emergency maintenance

  • Accommodation manager

  • Campus health centre

  • Students’ union advice service

  • Landlord or letting agent

  • Local council housing team

  • Trusted friend or family member

Keep the building address and postcode saved on your phone.

In an emergency, you may need to give:

  • Building name

  • Flat or room number

  • Street address

  • Postcode

  • Nature of the emergency

  • Whether anybody is injured or trapped

Do not assume somebody else has already called for help.


What Counts as an Emergency?

Call 999 or 112 when:

  • Somebody is in immediate danger.

  • A serious crime is happening.

  • Violence is being used or threatened.

  • There is a fire.

  • You smell gas and believe there is immediate danger.

  • Somebody has collapsed or is seriously unwell.

  • A person cannot escape safely.

  • There is an immediate threat to life.

Call 101 or report online when a police response is needed but the situation is not an emergency.

University security can also help with:

  • Suspicious people

  • Lost access cards

  • Noise incidents

  • Welfare concerns

  • Harassment

  • Unsafe areas

  • Emergency room access

Security staff do not replace the emergency services when there is immediate danger.


Safety Checks Before You Accept Accommodation

Safety begins before you sign the contract.

When viewing private accommodation, check:

  • External door and window locks

  • Smoke alarms

  • Carbon monoxide alarms

  • Fire doors

  • Escape routes

  • Heating

  • Electrical sockets

  • Signs of damp or mould

  • Stairways and handrails

  • Outside lighting

  • Secure bicycle storage

  • Condition of appliances


Ask:

  • Does the property need an HMO licence?

  • Does it have the required licence?

  • When was the gas safety check completed?

  • When were the electrics inspected?

  • Who manages emergency repairs?

  • Who should residents contact at night?

  • Are communal fire alarms tested?

  • Is the building covered by an accommodation code?

In England and Wales, a property shared by at least three people from more than one household who share facilities can meet the general definition of an HMO. Licensing requirements depend on property size and local council schemes.


Complete a Safety Check When You Move In

Before fully unpacking, inspect the accommodation.

Check:

  • Bedroom lock

  • External doors

  • Accessible windows

  • Smoke alarms

  • Carbon monoxide alarms

  • Fire exits

  • Emergency lighting

  • Electrical sockets

  • Appliance cables

  • Heating

  • Hot water

  • Bathroom locks

  • Signs of leaks

  • Damp or mould


Take photographs of:

  • Existing damage

  • Unsafe fittings

  • Faulty locks

  • Missing alarms

  • Blocked exits

  • Damaged sockets

  • Water leaks

  • Mould

Report problems through the official system and keep the reference number.

Read Student Moving Day Checklist for the full inspection and inventory process.


Fire Safety in Student Accommodation

Fire safety rules can sometimes feel overly strict until you remember that one resident’s mistake can affect an entire building.


Learn the Fire Procedure

On your first day, find:

  • Nearest fire exit

  • Alternative exit

  • Alarm call point

  • Assembly point

  • Fire instructions

  • Emergency stairs

  • Location of fire doors

Different buildings can use different fire strategies.

Follow the written instructions for your accommodation. Do not assume the evacuation procedure is the same as your school, workplace or previous home.


Treat Every Alarm as Real

When the alarm sounds:

  • Follow the building’s procedure.

  • Leave promptly when instructed to evacuate.

  • Close doors behind you where possible.

  • Do not stop to collect belongings.

  • Do not re-enter until authorised.

  • Do not silence or ignore the alarm.

Repeated false alarms can be frustrating, but you cannot know which alarm is genuine.


Keep Escape Routes Clear

Never store belongings in:

  • Corridors

  • Stairwells

  • Fire exits

  • Doorways

  • Communal entrance areas

This includes:

  • Bicycles

  • E-scooters

  • Boxes

  • Drying racks

  • Shoes

  • Rubbish

  • Furniture

Blocked routes can prevent residents leaving and emergency crews entering.


Do Not Prop Open Fire Doors

Fire doors slow the spread of:

  • Fire

  • Heat

  • Smoke

Do not hold them open using:

  • Chairs

  • Bins

  • Doorstops

  • Fire extinguishers

Report a fire door that:

  • Does not close

  • Has damaged seals

  • Is missing

  • Has broken glass

  • Is obstructed

A fire door that spends the year held open by a dining chair has largely abandoned its professional purpose.


Do Not Cover Smoke Alarms

Never:

  • Cover an alarm

  • Remove its battery

  • Disconnect it

  • Damage it

  • Spray products directly underneath it

  • Ignore a repeated fault warning

Report a faulty or repeatedly sounding alarm.

Landlords in England must provide required alarms and ensure they work at the start of a new tenancy. Residents should continue checking alarms and report faults during the tenancy.


Test Alarms Where Appropriate

In a private house, agree who will test smoke and carbon monoxide alarms regularly.

Follow the manufacturer’s instructions.

Contact the landlord when:

  • An alarm does not sound.

  • It makes repeated fault noises.

  • It is damaged.

  • It appears to be missing.

  • It has reached its replacement date.

In managed halls, follow the provider’s process rather than interfering with a communal alarm system.


Candles and Incense

Candles, incense and oil burners are commonly prohibited in halls.

They can ignite:

  • Curtains

  • Bedding

  • Paper

  • Clothing

  • Decorations

London Fire Brigade recommends flameless alternatives and has repeatedly warned about fires caused by candles in flats and student accommodation.

Use battery-operated lights when permitted.

A scented candle may create an atmosphere. Unfortunately, the atmosphere may become “building evacuation at 2am”.


Smoking and Vaping

Follow your accommodation rules.

Do not smoke:

  • In bedrooms

  • In shared kitchens

  • In corridors

  • Near open windows when smoke enters other rooms

  • Near flammable materials

  • On prohibited balconies

Dispose of smoking materials safely in the correct external container.

Never place hot ash or cigarette ends in an ordinary indoor bin.


Cooking Safety

Cooking is a common source of avoidable fires.

When cooking:

  • Remain in the kitchen.

  • Use a timer.

  • Keep packaging and tea towels away from heat.

  • Keep the hob clear.

  • Clean grease from equipment.

  • Turn appliances off afterwards.

  • Avoid cooking when extremely tired or intoxicated.

  • Follow appliance instructions.

Never throw water onto a pan containing burning oil.

Raise the alarm, leave and call the fire service rather than attempting to fight a serious kitchen fire.


Keep Kitchen Fire Doors Closed

Do not wedge the kitchen door open.

A closed fire door can help contain smoke and fire.

Report:

  • Broken door closers

  • Missing doors

  • Damaged seals

  • Doors that cannot latch


Do Not Use Bedroom Cooking Equipment

Unless your provider specifically permits it, do not use:

  • Toasters

  • Kettles

  • Hot plates

  • Air fryers

  • Rice cookers

  • Sandwich makers

  • Portable ovens

inside your bedroom.

Use the shared kitchen and follow the prohibited-items list.


Electrical Safety

Unsafe chargers, damaged cables and overloaded extension leads can cause fires.

London Fire Brigade advises replacing damaged leads rather than attempting a temporary repair and warns against overloading extension leads.


Use the Correct Charger

Use:

  • The charger supplied with the device

  • A compatible replacement recommended by the manufacturer

  • Products from a reputable retailer

Avoid:

  • Counterfeit chargers

  • Damaged cables

  • Frayed wires

  • Loose plugs

  • Products that become unusually hot

  • Unverified second-hand chargers

Stop using equipment that:

  • Sparks

  • Smells of burning

  • Makes unusual sounds

  • Trips the electricity

  • Has visible damage


Do Not Overload Sockets

Avoid connecting several high-powered appliances to one extension lead.

High-powered items can include:

  • Heaters

  • Kettles

  • Hairdryers

  • Cooking equipment

  • Irons

Never connect one extension lead to another.

Use a fused, suitably rated extension lead when permitted.

Do not use plug-in cube adapters unless your accommodation specifically allows them and the product is safe.


Charge Devices Safely

When charging a phone, laptop or other device:

  • Place it on a hard surface.

  • Keep it uncovered.

  • Use a suitable charger.

  • Check for overheating.

  • Unplug damaged equipment.

  • Avoid charging on bedding.

  • Follow the manufacturer’s instructions.

A phone buried beneath a duvet is not being kept cosy. It is being prevented from releasing heat.


Hair Straighteners, Curlers and Irons

Switch heated equipment off and unplug it after use.

Place it on:

  • Heat-resistant mat

  • Safe hard surface

Do not place it directly on:

  • Bedding

  • Carpet

  • Clothing

  • Wooden furniture

  • Paper

Allow it to cool before storing.


Portable Heaters

Portable heaters are frequently prohibited in student accommodation.

Do not bring or use one without permission.

Report inadequate heating instead.

A landlord should not use a contract rule against heaters as a substitute for providing safe and effective heating.


E-Bikes, E-Scooters and Lithium Batteries

E-bike and e-scooter batteries can create a serious fire risk when damaged, modified or charged incorrectly.

Lithium-ion battery fires can spread rapidly and produce toxic smoke. Fire services advise residents not to store or charge e-bikes and e-scooters in corridors or escape routes.


Check Your Accommodation Rules

Some halls and private buildings prohibit:

  • E-bikes

  • E-scooters

  • Batteries

  • Charging inside rooms

  • Storage in communal areas

Use an approved cycle or battery-storage area where available.


Charge Batteries Safely

Fire-safety guidance advises:

  • Use the manufacturer-approved charger.

  • Charge on a hard, flat surface.

  • Keep the battery away from exits.

  • Do not charge while asleep.

  • Do not leave it unattended.

  • Allow the battery to cool before charging.

  • Unplug it once charging is complete.

  • Do not charge damaged batteries.


Warning Signs of Battery Failure

Stop using a battery when it:

  • Becomes extremely hot

  • Swells

  • Bulges

  • Leaks

  • Produces a strong chemical smell

  • Hisses or cracks

  • Has been damaged

If a battery begins smoking or catches fire:

  1. Leave immediately.

  2. Raise the alarm.

  3. Call 999.

  4. Do not attempt to tackle the fire yourself.


Gas and Carbon Monoxide Safety

Carbon monoxide is a poisonous gas that cannot be seen, smelled or tasted.

Symptoms can include:

  • Headache

  • Dizziness

  • Nausea

  • Tiredness

  • Breathlessness

  • Confusion

  • Chest pain

  • Loss of consciousness


Gas Safety Responsibilities

Where a landlord supplies gas appliances, they must arrange regular safety checks by a Gas Safe registered engineer and provide the relevant gas safety record.

Ask for the certificate when privately renting a property with gas.

Do not attempt to:

  • Repair a boiler

  • Modify gas equipment

  • Disconnect an appliance

  • Cover ventilation

  • Relight unfamiliar equipment without instructions


Carbon Monoxide Alarms

In England, landlords must install carbon monoxide alarms in rooms used as living accommodation that contain specified fixed combustion appliances, excluding gas cookers.

Requirements differ across the UK, so check the rules where you live.

Report:

  • Missing alarm

  • Fault warning

  • Damaged alarm

  • Alarm that does not test correctly


What to Do If a Carbon Monoxide Alarm Sounds

  • Leave the accommodation.

  • Move into fresh air.

  • Do not use the suspected appliance.

  • Contact the emergency services when anybody is seriously unwell.

  • Follow the alarm and gas-emergency instructions.

  • Do not return until advised it is safe.

Call 999 when somebody has breathing problems, confusion, weakness, chest pain or loss of consciousness following possible carbon monoxide exposure.


What to Do If You Smell Gas

If you smell gas:

  • Do not smoke.

  • Do not light a match.

  • Do not operate electrical switches.

  • Open windows and doors when safe.

  • Leave the property.

  • Contact the National Gas Emergency Service on 0800 111 999.

  • Call 999 when there is immediate danger or somebody is unwell.

Do not return until the property has been declared safe.


Keeping Student Accommodation Secure

Student homes can contain several laptops, phones, games consoles and bicycles in one property.

Police guidance for students consistently recommends locking doors and windows, keeping valuables out of sight and not leaving communal entrances open.


Lock Your Bedroom Door

Lock it:

  • When leaving the flat

  • When going to the kitchen

  • When using communal facilities

  • When sleeping, where appropriate

  • When the accommodation is busy with visitors

The fact that you are still inside the building does not mean your belongings are secure.


Lock External Doors and Windows

Do not assume another flatmate will do it.

Before leaving:

  • Lock the front door.

  • Close and lock accessible windows.

  • Check rear doors.

  • Secure garden gates.

  • Lock balcony doors.

Police advise locking doors and windows even when leaving for only a few minutes.


Do Not Prop Communal Doors Open

Secure doors protect everyone.

Do not hold them open for:

  • Deliveries

  • Friends arriving later

  • Convenience during parties

  • Smokers going in and out

Close them after use.


Be Aware of Tailgating

Tailgating happens when somebody follows an authorised resident through a secure entrance.

Do not allow an unknown person to follow you simply because challenging the situation feels awkward.

You can say:

Sorry, residents need to use their own access card or contact reception.

Do not physically confront somebody.

When you feel unsafe:

  • Move away.

  • Contact security.

  • Report the person’s description and location.


Protect Your Keys and Access Cards

Do not:

  • Label keys with the full address

  • Lend them

  • Copy them without permission

  • Leave them near an external door

  • Hide spares outside

  • Share building codes publicly

Police advise keeping keys away from doors, windows and letterboxes because they can sometimes be reached from outside.

Report a lost key or access card immediately.

A replacement charge is inconvenient. An unknown person having access to the building is considerably more inconvenient.


Keep Valuables Out of Sight

Store:

  • Laptop

  • Phone

  • Tablet

  • Camera

  • Jewellery

  • Passport

  • Keys

away from:

  • Ground-floor windows

  • Letterboxes

  • Unlocked communal spaces

  • Cars

  • Open curtains

Police guidance warns students to keep high-value equipment out of sight and away from accessible windows and doors.


Record Important Details

Keep:

  • Serial numbers

  • Receipts

  • Photographs

  • Device information

  • Insurance details

Activate device security features such as:

  • Screen lock

  • Device tracking

  • Remote erase

  • Account recovery

  • Two-factor authentication

Back up academic work and important files.


Contents Insurance

Check whether halls insurance covers:

  • Bedroom theft

  • Accidental damage

  • Items outside the room

  • Bicycles

  • Musical instruments

  • Specialist equipment

You may need additional cover.

Read Hidden Costs of University for advice on insurance and replacement costs.


Bicycle Security

Use a strong lock through:

  • Bicycle frame

  • Fixed stand

Remove:

  • Lights

  • Accessories

  • Batteries where appropriate

Use designated storage rather than leaving a bicycle in a corridor or stairwell.

Register the bicycle and record its frame number where a recognised registration service is available.


Visitors, Deliveries and Unknown People


Know Who You Are Letting In

Do not open the building for somebody who says they are:

  • A friend of another student

  • A delivery driver

  • A contractor

  • A university employee

  • A landlord representative

without a reasonable way to verify them.

Legitimate visitors can:

  • Contact the resident

  • Use the intercom

  • Speak to reception

  • Show identification

  • Follow the building’s access procedure


Contractors and Maintenance Workers

When somebody requests access:

  • Check whether the visit was arranged.

  • Ask for identification.

  • Contact reception, the agent or landlord to verify it.

  • Do not allow access when you remain uncertain.

  • Keep valuables secure.

  • Avoid being alone with the visitor where you feel uncomfortable.

In an emergency repair, normal notice arrangements may differ, but the person’s identity should still be clear.


Deliveries

Use:

  • Reception

  • Parcel lockers

  • Official collection points

where available.

Avoid posting access codes in delivery instructions.

Do not allow a driver to wander through student corridors looking for a room.


Guests

You are responsible for behaving safely with your guests.

Make sure they:

  • Follow fire rules

  • Do not enter other bedrooms

  • Do not damage the property

  • Leave secure doors closed

  • Do not block corridors

  • Do not threaten or harass residents

Tell flatmates before inviting several people.

Read Living with Flatmates for advice on guest boundaries.


Parties and Social Safety

Parties can create additional risks relating to:

  • Unknown visitors

  • Open doors

  • Theft

  • Alcohol

  • Fire exits

  • Noise

  • Overcrowding

  • Harassment


Before Hosting

  • Check the accommodation rules.

  • Tell your flatmates.

  • Limit the guest list.

  • Protect bedrooms and valuables.

  • Keep exits clear.

  • Decide when the gathering ends.

  • Avoid open flames.

  • Plan how guests will leave safely.

  • Keep external doors secure.


During the Event

  • Do not leave drinks unattended.

  • Look out for vulnerable friends.

  • Challenge unsafe behaviour through staff or security.

  • Do not allow strangers into bedrooms.

  • Keep communal entrance doors closed.

  • Stop the event when it becomes unmanageable.


After the Event

  • Check doors and windows.

  • Remove rubbish from exits.

  • Switch off equipment.

  • Check that everybody has left safely.

  • Report damage or a safety concern.


Personal Safety When Leaving and Returning Home

Your accommodation safety plan should include the journey to and from it.


Plan Your Route

Before going out:

  • Check the final bus or train.

  • Save taxi information.

  • Charge your phone.

  • Tell a friend your plans.

  • Carry your keys separately from your address.

  • Use well-lit routes.

  • Avoid becoming completely distracted by headphones or your phone.

Police safety guidance recommends remaining aware of your surroundings and using well-lit main routes when walking at night.


Returning Late

Where possible:

  • Travel with people you trust.

  • Use an official taxi or verified ride service.

  • Wait in a safe, well-lit area.

  • Have your keys ready before reaching the door.

  • Enter promptly and close the door.

  • Contact security when somebody suspicious is near the entrance.

Do not let a stranger follow you into the building because you feel rude closing the door.


Share Your Journey Carefully

Location sharing with a trusted friend can be helpful.

Do not publish:

  • Your room number

  • Building access code

  • Exact live location

  • Dates the property will be empty

on a public account.

Police have warned that public posts showing residents are away can advertise an empty home.


Staying Safe During University Holidays

Student properties may be empty for several weeks.

Before leaving:

  • Lock doors and windows.

  • Remove valuables where practical.

  • Close curtains appropriately.

  • Secure bicycles.

  • Empty bins.

  • Switch off suitable appliances.

  • Follow heating instructions.

  • Tell the landlord or provider when required.

  • Arrange collection or redirection of important post.

  • Do not publish that the house is empty.


Police continue to target student areas with burglary-prevention advice before holidays and summer breaks.

In a shared house, agree:

  • Who leaves last

  • Who checks locks

  • Whether anyone remains

  • How heating will be managed

  • Who has emergency contact details


Medication, Food and Household Chemicals


Store Medication Safely

Keep prescription medication:

  • In original packaging

  • At the correct temperature

  • Secure from other residents

  • Away from shared food where appropriate

  • Out of reach of visitors

Do not share medication.

Contact the accommodation team when you require:

  • Medical refrigerator

  • Sharps disposal

  • Additional electrical equipment

  • Emergency access arrangement


Food Safety

Reduce the risk of illness by:

  • Refrigerating food promptly

  • Checking use-by dates

  • Separating raw and cooked food

  • Cleaning preparation surfaces

  • Washing hands

  • Reheating food thoroughly

  • Labelling leftovers

  • Removing expired food

Tell flatmates about severe food allergies and agree any necessary precautions.


Cleaning Products

Do not mix household chemicals unless the instructions explicitly say it is safe.

Store cleaning products:

  • In original containers

  • Away from food

  • Securely upright

  • According to label instructions

Do not pour chemicals into drinks bottles or unlabelled containers.


Harassment, Threats and Unsafe Behaviour

Feeling unsafe around another resident is not something you should be expected to manage alone.

Serious behaviour can include:

  • Threats

  • Violence

  • Stalking

  • Sexual harassment

  • Hate incidents

  • Discrimination

  • Coercive behaviour

  • Repeated intimidation

  • Deliberate damage

  • Theft

  • Unwanted entry into your room

  • Weapon possession


When There Is Immediate Danger

  • Move to a safe place.

  • Call 999.

  • Contact security.

  • Do not confront the person.

  • Do not return alone.

  • Ask about emergency accommodation.

Police guidance confirms that 999 should be used when violence is happening or threatened, a crime is in progress or somebody is in immediate danger.


When It Is Not an Immediate Emergency

Report the behaviour to:

  • Accommodation manager

  • University security

  • Student support

  • University conduct team

  • Police through 101 or online

  • Landlord or agent

  • Students’ union adviser

Keep:

  • Messages

  • Screenshots

  • Dates

  • Witness details

  • Photographs

  • Incident numbers

Do not agree to informal mediation with somebody you fear.


Discrimination and Hate Incidents

Report conduct targeting:

  • Race

  • Religion

  • Disability

  • Sexual orientation

  • Gender identity

  • Nationality

  • Other protected or personal characteristics

Possible routes include:

  • University reporting service

  • Accommodation complaints process

  • Police

  • Students’ union

  • Specialist university support

Your provider should not dismiss discriminatory behaviour as ordinary flatmate disagreement.


Sexual Harassment or Assault

Move to safety and seek support.

You can contact:

  • Police

  • University security

  • University specialist support

  • Healthcare services

  • Trusted person

You decide whether to make a formal report, unless there is an immediate safeguarding emergency requiring action.

Preserve evidence where possible and avoid confronting the person alone.


Theft by a Flatmate

When an item goes missing:

  • Check whether it was borrowed or moved.

  • Keep valuables secure.

  • Record what is missing.

  • Avoid entering or searching another person’s bedroom.

  • Report repeated or serious incidents.

  • Contact security or police when appropriate.


Repairs and Unsafe Conditions


Report Problems in Writing

Use:

  • Maintenance portal

  • Email

  • Provider app

  • Written complaint

Include:

  • Location

  • Date

  • Photographs

  • Description

  • Safety impact

  • Urgency

Keep every reference number.


Problems Requiring Prompt Attention

These include:

  • Broken external lock

  • No heating in cold weather

  • Exposed wiring

  • Serious leak

  • Unsafe appliance

  • Missing alarm

  • Severe damp or mould

  • Damaged fire door

  • Blocked exit

  • Pest infestation

  • Broken stairway

  • Unsecured window


When Repairs Are Ignored


University halls

Escalate to:

  1. Hall management

  2. Accommodation office

  3. Formal university complaint process

  4. Students’ union

  5. Relevant accommodation-code complaint route


Private accommodation

Escalate to:

  1. Landlord or agent

  2. Formal written complaint

  3. Local council private-housing team

  4. Students’ union or housing adviser

  5. Appropriate legal or complaint route

Councils can inspect private rented housing for hazards, including electrical risks, fire hazards, excess cold and structural problems.

Do not stop paying rent without receiving specialist advice.


Damp, Mould and Ventilation

Damp and mould can damage belongings and affect health.

Report:

  • Visible mould

  • Persistent condensation

  • Leaks

  • Broken extractor fans

  • Damp smell

  • Water damage

  • Inadequate heating

Include photographs and ask the provider to investigate the cause.

Possible causes include:

  • Plumbing leak

  • Roof defect

  • Broken ventilation

  • Structural damp

  • Insufficient heating

  • Condensation

Residents should use reasonable ventilation and heating, but serious mould should not automatically be blamed on lifestyle without a proper investigation.


HMO Safety

Many shared student houses are HMOs.

An HMO is generally a property occupied by at least three people from more than one household who share facilities. Some HMOs require a council licence, with larger properties commonly falling within mandatory licensing rules.

HMO requirements can cover:

  • Fire precautions

  • Room sizes

  • Shared facilities

  • Waste

  • Property management

  • Gas and electrical safety

Ask the local council whether the property:

  • Requires a licence

  • Has a valid licence

  • Has outstanding safety concerns

Report suspected overcrowding or serious management failures.


Staying Safe in a Ground-Floor Room

Ground-floor rooms may require additional security awareness.

  • Lock windows when away.

  • Avoid leaving valuables visible.

  • Close curtains or blinds at night.

  • Report weak or damaged window locks.

  • Do not leave keys near windows.

  • Follow ventilation advice without leaving an accessible room unsecured.

Ask for security adjustments where a disability or health need makes ordinary locks difficult to use.


Staying Safe in a Studio

Living alone can provide privacy, but it also means nobody else may notice a problem immediately.

  • Save emergency contacts.

  • Test alarms.

  • Tell a trusted person when you are seriously unwell.

  • Keep exits clear.

  • Avoid leaving cooking unattended.

  • Do not allow unknown visitors inside.

  • Check in with friends regularly.

Do not isolate yourself when you feel unsafe or unwell.


Staying Safe in Private Student Halls

Private halls may provide:

  • Reception

  • CCTV

  • Access control

  • Security

  • On-site staff

  • Parcel management

Check:

  • Reception opening hours

  • Night security

  • Guest registration

  • Emergency contact

  • Fire strategy

  • Room-lock procedure

  • Complaints process

Premium facilities do not automatically guarantee good safety management.

Report faults rather than assuming the building staff have already noticed them.


Staying Safe in a Shared House

Agree household rules for:

  • Locking doors

  • Visitors

  • Spare keys

  • Deliveries

  • Parties

  • Windows

  • Fire exits

  • Appliances

  • Reporting repairs

  • Holiday security

Each resident should take responsibility.

One person locking the door cannot fully protect a house where another repeatedly leaves the kitchen window open and the back gate swinging freely in the breeze.


Staying Safe as an International Student

Before arriving, save:

  • University security number

  • Accommodation contact

  • 999 and 101 information

  • University international-support team

  • Local healthcare information

  • Trusted UK contact

Do not transfer money or share access information with somebody claiming to be from:

  • The university

  • Police

  • Immigration authorities

  • Bank

  • Landlord

without verifying them independently.

A genuine organisation will not object to you ending the call and contacting it through an official channel.


Staying Safe as a Disabled Student

Contact accommodation and disability teams before moving when you need:

  • Step-free evacuation route

  • Visual or vibrating alarm

  • Personal emergency evacuation plan

  • Accessible lock

  • Additional space

  • Medication refrigeration

  • Charging for mobility equipment

  • Carer access

  • Reserved parking

  • Ground-floor room

Confirm the arrangements in writing.

Report missing adjustments immediately.

Safety information should be provided in an accessible format.


What to Do After a Burglary

When you discover a break-in:

  1. Do not enter when you think the intruder may still be present.

  2. Move to safety.

  3. Call 999 when the crime may still be in progress.

  4. Otherwise, report it through 101 or online.

  5. Avoid touching or cleaning the scene.

  6. Contact accommodation security or the landlord.

  7. Make an insurance claim.

  8. Change compromised passwords.

  9. Cancel stolen cards.

  10. Use device tracking only through police advice.

Do not attempt to recover stolen property yourself.


What to Do If You Lose Your Keys

  • Tell reception, security, landlord or agent.

  • Ask for the lock or access card to be secured.

  • Do not rely on a hidden spare.

  • Do not post publicly that the key is missing.

  • Check whether identifying information was attached.

  • Pay the replacement charge through the official system.

When keys were stolen with your address, explain this clearly because the security risk is greater.


What to Do If You Are Locked Out

Use:

  • Reception

  • Security

  • Emergency accommodation number

  • Approved locksmith process

Do not:

  • Climb through windows

  • Force doors

  • Damage locks

  • Ask strangers for access

  • Leave doors unsecured afterwards

Verify any locksmith before agreeing to charges.


Student Accommodation Safety Checklist


When choosing accommodation

  • Inspect locks.

  • Check alarms.

  • Ask about fire procedures.

  • Check gas and electrical records.

  • Research the area.

  • Check outside lighting.

  • Confirm emergency contacts.

  • Check HMO licensing.

  • Read the contract.

  • Verify the provider.


When moving in

  • Photograph the property.

  • Complete the inventory.

  • Test locks.

  • Locate exits.

  • Check alarms.

  • Report defects.

  • Save security numbers.

  • Check appliances.

  • Record serial numbers.

  • Review insurance.


Every day

  • Lock your room.

  • Lock external doors.

  • Close accessible windows.

  • Keep valuables hidden.

  • Keep exits clear.

  • Use safe chargers.

  • Attend cooking.

  • Follow guest rules.

  • Report suspicious activity.

  • Protect access codes.


Before sleeping

  • Check cooking appliances.

  • Unplug suitable heated equipment.

  • Do not leave unsafe batteries charging.

  • Lock the door.

  • Keep the exit clear.

  • Store keys where you can reach them safely.


Before going away

  • Lock doors and windows.

  • Secure valuables.

  • Empty bins.

  • Remove perishable food.

  • Switch off suitable appliances.

  • Follow heating guidance.

  • Check bicycles.

  • Do not advertise an empty property.

  • Leave emergency contact details.


In an emergency

  • Move away from danger.

  • Raise the alarm.

  • Follow evacuation instructions.

  • Call 999 or 112.

  • Contact security.

  • Do not return prematurely.

  • Preserve evidence where relevant.

  • Ask for emergency accommodation if needed.


Common Student Accommodation Safety Mistakes


Leaving a bedroom unlocked

Lock it even when going only to the kitchen or laundry room.


Letting strangers follow you inside

Residents and visitors should use the official access process.


Propping open secure doors

This allows uncontrolled access to the building.


Ignoring fire alarms

Treat each alarm according to the building’s emergency procedure.


Covering smoke alarms

Never interfere with safety equipment.


Blocking corridors

Bicycles, boxes and drying racks can obstruct escape.


Overloading extension leads

Use correctly rated equipment and avoid linking extensions together.


Charging devices on bedding

Use a hard surface and keep chargers uncovered.


Charging e-bikes while asleep

Fire-safety guidance says not to charge e-bike or e-scooter batteries unattended or while sleeping.


Leaving cooking unattended

Remain in the kitchen and use a timer.


Ignoring a gas smell

Leave and contact the emergency gas service.


Assuming somebody else reported the fault

Report it yourself and keep the reference.


Posting holiday plans publicly

You may advertise that the property is empty.


Confronting somebody dangerous

Move to safety and contact security or police.


Treating harassment as ordinary flatmate conflict

Threats and intimidation require formal support.


Stopping rent because the property is unsafe

Get housing advice and use the appropriate enforcement process.


Frequently Asked Questions About Student Accommodation Safety


Are university halls safe?

University halls often have controlled access, security and managed fire-safety procedures. Safety standards and management still vary, so students should inspect their room, follow building rules and report problems.


Should I lock my bedroom door in halls?

Yes. Lock it whenever you leave, even when you remain inside the building.


Should I let someone follow me through a secure entrance?

No. Ask them to use their access card, intercom or reception.


What should I do when somebody suspicious is outside my room?

Stay somewhere secure and contact reception or university security. Call 999 when you believe somebody is in immediate danger.


What should I do when the fire alarm sounds?

Follow the fire instructions for your building immediately. Do not delay to collect belongings.


Can I keep my bicycle in the corridor?

Usually not. It can block escape routes. Use approved storage.


Can I use candles in halls?

They are commonly prohibited because of fire risk. Use an approved flameless alternative.


Can I charge my phone overnight?

Follow the manufacturer’s and accommodation provider’s guidance. Use a suitable charger, keep the device uncovered and do not charge it on bedding.


Can I charge an e-bike battery in my room?

Check your accommodation rules. Fire services advise never charging e-bike batteries unattended, while asleep or in an escape route.


How often should smoke alarms be checked?

Follow the alarm manufacturer’s instructions and your provider’s procedure. Report any fault immediately.


Does a private landlord need to provide smoke alarms?

In England, landlords must provide a smoke alarm on each storey used as living accommodation and specified carbon monoxide alarms. Rules differ across the UK.


What does carbon monoxide poisoning feel like?

Symptoms can include headache, dizziness, nausea, tiredness, breathlessness, confusion and loss of consciousness. Leave the property and seek urgent help when exposure is suspected.


What number should I call when I smell gas?

Leave the property and call the National Gas Emergency Service on 0800 111 999. Call 999 when there is immediate danger or somebody is seriously unwell.


What should I do when the external door lock is broken?

Report it as an urgent security repair and contact accommodation security or the landlord. Do not leave the property unsecured.


Can a landlord enter my room without warning?

Access rights depend on the accommodation and emergency. Private landlords should generally arrange ordinary access appropriately, while halls contracts often contain separate inspection and emergency-access rules.


What should I do when I feel unsafe around a flatmate?

Move to safety and contact accommodation staff or university security. Call 999 when danger is immediate.


Can I change rooms for safety reasons?

Possibly. Ask for an urgent transfer and provide details of the risk. Emergency accommodation may be available.


What if my accommodation has serious mould?

Report it in writing with photographs and request an inspection. Contact the local council’s housing team when a private landlord does not address serious hazards.


Is my student house an HMO?

It may be when three or more people from more than one household share facilities. Ask the local council whether it requires a licence.


Should I insure my laptop?

Check the contents cover included with your accommodation. Additional insurance may be sensible when existing cover does not protect your equipment adequately.


What should I do if I lose my access card?

Report it immediately so it can be cancelled or replaced.


What if somebody steals from my room?

Move to safety, report the incident to security or police and contact your insurer. Do not confront a suspected offender alone.


Should I share my building access code with a delivery driver?

No. Use reception, an intercom or the official delivery procedure.


Who should I contact about an unsafe private property?

Report the problem to the landlord or agent in writing. Contact the local council’s private-housing team or a housing adviser when serious hazards remain unresolved.


Final Thoughts on Staying Safe in Student Accommodation

Student accommodation safety does not require you to spend the year assuming disaster is hiding behind every kitchen cupboard.

It requires consistent habits:

  1. Lock doors and windows.

  2. Keep strangers outside secure areas.

  3. Learn the fire procedure.

  4. Keep exits clear.

  5. Use electrical equipment safely.

  6. Never ignore gas or carbon monoxide concerns.

  7. Report faults promptly.

  8. Protect keys and valuables.

  9. Take harassment and threats seriously.

  10. Know who to contact in an emergency.


The safest household is one where everybody takes responsibility.

That means closing the front door, reporting the broken alarm and resisting the temptation to believe that the extension lead can definitely support a kettle, hairdryer, heater and gaming computer because it has managed so far.

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